Refund Policy

Effective Date: 07/07/2025

At Crafted Kin LLC, every item is thoughtfully made to order with original or custom designs. Because of this, we are unable to accept general returns or offer refunds unless your item arrives damaged, defective, or incorrect.

Please review the policy below for more details.

All Sales Are Final

Due to the personalized and made-to-order nature of our apparel, all sales are final. We do not offer refunds or exchanges for:

• Wrong size ordered

• Change of mind

• Custom design variations approved before production

Please review sizing charts and product descriptions carefully before ordering. If you have questions prior to purchase, feel free to reach out—we’re happy to help!

Defective, Damaged, or Incorrect Orders

If your item arrives damaged, defective, or incorrect, please contact us within 7 days of delivery. To resolve the issue promptly, include the following:

• Your order number

• A description of the issue

• Clear photos of the item and any packaging damage

We will review the case and, if approved, issue a replacement or refund at no additional cost to you.

Timeframe for Reporting Issues

All refund or replacement requests must be submitted within 7 days of delivery. Requests made after this window may not be eligible for resolution.

Lost or Delayed Shipments

If your package appears lost or is significantly delayed:

• Check tracking information first

• Confirm your shipping address was entered correctly

• Contact us if the package has not moved for more than 7 business days

We will work with the shipping carrier to investigate and, if needed, issue a replacement depending on the outcome.

Contact Us

If you believe your item is eligible for a refund or replacement, please email us at:

Email: craftedkinllc@gmail.com
Please allow 1–2 business days for a response.

Note on Chargebacks

We kindly ask that you reach out to us before disputing a charge with your bank or credit card provider. We are committed to resolving issues quickly and fairly.